Terms & Conditions
1. Application of these Terms and Conditions
1.1 Welcome to www.prestigemattress.com.au (the ‘Website’). The Website is owned and operated by prestige mattress (‘prestigemattress’). Thank you for using prestige mattress Sleep products and services.
1.2 The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the ‘Products’) by giving you access to a registered customer account (the ‘Purchase Services’)
1.3 Your access to and use of our Website for the purchase of Products through the Purchase Services or any associated products and services is governed by these terms and conditions (the ‘Terms’).
1.4 Please read the Terms carefully as they govern your access to and use of our Website. By using the Website, you agree that you are bound by these Terms. If you do not agree with the Terms, you must refrain from the using the Website.
1.5 Please read our Privacy Policy which form a part of these Terms to understand our practices regarding personal information that we collect about you through the conduct of our business.
1.6 These Terms may be updated by us at any time, and by continuing to use the Website, you accept the Terms as they apply from time to time. If prestige mattress updates the Terms, we will use reasonable endeavors to notify you of these updates. Any changes to the Terms take immediate effect from the date of their publication on our Website.
2. Who May Use Our Website
2.1 As a condition of your use of our Website and access to our Purchase Services, you warrant that:
(a) you are a person authorised to enter into a legally binding contract if you are purchasing our Products;
(b) all relevant consents have been obtained to use our Products.
2.2 We retain the right in our sole discretion to deny anyone access to this Website or our Purchase Services, at any time and for any reason.
3. Prices and Shipping Costs
3.1 All prices include GST. The prices stated on the order page when you placed your Order are the final prices.
3.2 We ship only to Australia (exclusing Perth), directly to your front door using our courier.
4. Delivery
4.1 We will deliver the Products to you within 3-14 days after the day on which we accept your Order.
4.2 We are not responsible for delays outside of our control. If the delivery of the Product is delayed by an event outside our control, then we will contact you as soon as possible to let you know. We will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received.
4.3 In the case of the non-availability of goods, your advance payment, if any paid, will be refunded without delay.
4.4 The Products will be your responsibility and risk in the Products will pass to you from the time we deliver the Products to the delivery address provided to us.
4.5 If, after failed delivery to you, you do not re-arrange delivery, we will contact you for further instructions. We may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you to re-arrange delivery or collection, we may end the contract and claim for any loss caused by your refusal or non-availability to take delivery. If you are in default of acceptance, we reserve the right to sell the Products to a third-party or to hold you liable for any loss.
5. Our Products
Products may vary slightly from their images on our Website. The images of the Products on our Website are for illustrative purposes only.
6. Title and Risk
6.1 We retain ownership of the purchased item until the invoice has been paid in full by you.
6.2 The risk in the Products will pass from prestige mattress to you at the time of delivery of the Products to the point of delivery in the Order. From that time on, you assume all risk of loss and damage to the Products including without limitation all loss or damage in the course of unloading the Products following delivery.